2+ week, 2+ day ago  (296+ words) 88% of retailers have had colleagues resign from their roles because of physical or verbal abuse from a customer, according to research from retail communications specialist Vo Co Vo." Its survey, which polled 250 UK retail decision-makers and 503 UK consumers, reveals that…...

4+ week, 2+ day ago  (577+ words) More than 14 million people across the UK have witnessed violence or abuse against retail workers in the past year, according to new BRC-Opinium research. 21% of the population have seen incidents including racial or sexual abuse, physical assault or threats with…...

1+ mon, 6+ day ago  (529+ words) Merseyside Police has become the first UK police force to partner with the charity Retail Trust to protect shop workers from abuse, violence and intimidation. The initiative will see retail staff across Liverpool city centre receive specialist de-escalation training from…...